Privacy Policy

PRIVACY POLICY

At Bespoke Moments, I am committed to protecting your privacy and handling your personal data with care and transparency.

This Privacy Policy explains how I collect, use and protect your information when you visit this website, get in touch, submit an enquiry, or use my services.

1. Who I am

Bespoke Moments is a business based in West Sussex offering wedding content creation and content creation support for small businesses.

If you have any questions about this Privacy Policy or how your data is handled, you can contact me using the details below:

Email: weddings@bespokemomentssussex.co.uk
Phone: 07712 588507

2. What information I collect

I may collect and process the following personal information:

• your name
• email address
• phone number
• wedding date and wedding details
• business details if you enquire about content support
• any information you include in contact forms or emails
• technical website data such as IP address, browser type and pages visited

3. How I collect your information

I collect information when:

• you fill in a contact or enquiry form on the website
• you email, call or message me
• you enquire about wedding content creation or business content services
• you browse the website
• cookies and analytics tools collect technical data about website usage

4. How I use your information

I use your information to:

• respond to your enquiries
• provide quotes or information about my services
• manage bookings and client communication
• deliver my services
• improve the website and user experience
• maintain business records
• comply with legal or regulatory obligations

I will only use your personal data where I have a lawful basis for doing so.

5. Lawful bases for processing

Under UK data protection law, I may rely on the following lawful bases:

• Consent, when you have given clear permission
• Contract, when processing is necessary to provide a service or take steps before entering into a contract
• Legitimate interests, where I have a genuine business reason and your rights do not override it
• Legal obligation, where I need to comply with the law

6. How long I keep your data

I only keep personal data for as long as necessary for the purpose it was collected, including for legal, accounting or record-keeping reasons.

If you contact me but do not go ahead with a booking, I may keep your enquiry details for a reasonable period in case you get back in touch.

7. Sharing your information

I do not sell or rent your personal data.

I may share your information with trusted third parties where necessary to run my business or website, for example:

• website hosting providers
• website form or email providers
• analytics providers
• professional advisers where needed
• legal or regulatory authorities if required by law

These third parties are expected to handle your information securely and only where necessary.

8. Cookies and website tracking

This website may use cookies and similar technologies to improve your experience and understand how visitors use the site.

Cookies may be used for:

• website functionality
• analytics and performance monitoring
• security
• saving preferences

You can control or disable cookies through your browser settings.

If you use a cookie banner or consent tool, make sure it reflects the cookies actually used on the site.

9. Analytics

I may use website analytics tools to understand how visitors use the site, such as which pages are visited and how people find the website.

These tools may collect anonymised or pseudonymised information such as IP address, browser type, device type and pages viewed.

10. Your data protection rights

Under UK data protection law, you may have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data in certain circumstances
• object to processing in certain circumstances
• request restriction of processing
• request transfer of your data where applicable
• withdraw consent where consent is relied upon

If you would like to exercise any of these rights, please contact me using the details above.

11. Data security

I take reasonable steps to protect your information from unauthorised access, loss, misuse or disclosure.

However, no website or online transmission can ever be guaranteed completely secure, so any information you send is at your own risk.

12. Third-party links

This website may include links to third-party websites or social media platforms. If you follow those links, please note that those websites have their own privacy policies and I am not responsible for their content or practices.

13. Children’s privacy

This website and services are not specifically directed at children, and I do not knowingly collect personal data from children through the website.

14. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or website functionality. Any updates will be posted on this page with a revised update date.

15. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Bespoke Moments
Email: weddings@bespokemomentssussex.co.uk
Phone: 07712 588507